Contact us
Need help with your Magic Photo, Digital Moment, order or memory? We're here to help.
Get in touch
Email us at: support@themagicframe.co
If your question relates to an existing order, please include your Shopify order number or Magic Frame reference where possible. This helps us find your order more quickly.
Looking for a quick answer?
We've answered the most common questions about Magic Photos, NFC, compatible phones, videos, privacy, delivery and support in our FAQs.
Want to know how we make and check your Magic Photo?
Read about how every Magic Photo is individually matched, checked and tested before dispatch.